ChargeGuard is a product of Qiyadon, built to help small-to-midsize US trucking carriers recover detention and accessorial charges they are owed but rarely collect.
Most detention recovery tools apply one generic set of assumptions to every load -- a flat free-time allowance, a flat rate, regardless of who you're actually hauling for. In practice, every broker and shipper negotiates its own terms, and those differences are exactly where legitimate claims get underpaid or denied. ChargeGuard was built around that reality: it stores the actual free-time and accessorial terms you've agreed to with each specific broker or shipper, and applies those exact terms every time a claim is generated, instead of a generic default that doesn't match what you actually agreed to.
The result is a claims process that looks less like guesswork and more like bookkeeping: timestamps captured automatically, the correct terms applied without you having to remember which broker pays what, and a documented, submission-ready claim at the end of it. For a small or midsize fleet without a back-office team dedicated to chasing detention pay, that's the difference between money left on the table and money that actually gets collected.
Owner-operators and small-to-midsize fleets rarely have a dedicated team tracking detention across every load and broker. ChargeGuard exists to close that gap automatically, so recovering what you're owed doesn't depend on someone remembering to chase it down.
Detention and accessorial charges are a massive, uncollected revenue leak in trucking. In 2023, detention affected 39.3% of all truckload stops, costing the industry an estimated $15.1 billion—$3.6 billion in direct expenses and $11.5 billion in lost productivity, according to the American Transportation Research Institute (ATRI) 2024 driver detention study.
Despite the scale of the problem, 94.5% of fleets charge detention fees, but fewer than 50% of those invoices are actually paid. In 2023 alone, total time lost to driver detention exceeded 135 million hours in for-hire trucking, further highlighting the urgency of solving this problem, as documented in the ATRI 2024 study.
ChargeGuard is a product of Qiyadon, a company led by Ahmad Salim as Founding Board Member. We’re focused on solving real problems for small-to-midsize trucking carriers in the US. If you’d like to know more about us, feel free to reach out via our contact page.
Because Qiyadon is founder-led and deliberately focused on one problem, you’re dealing directly with the people building ChargeGuard -- not routed through tiers of support. That direct line matters here: detention and accessorial recovery only works when the specific terms and edge cases of your operation are actually understood, not treated as an afterthought.
Get early access to start automating your detention and accessorial charge recovery with ChargeGuard. We onboard new carriers on a rolling basis and will follow up as capacity opens up for your fleet.
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