Contact ChargeGuard

Reach out directly with your questions or requests about ChargeGuard.

What to Expect

  • We'll respond directly and walk you through next steps for your fleet.
  • Have your fleet size and current detention-tracking process handy -- it helps us give you the most relevant answer.
  • We onboard new carriers on a rolling basis and will follow up as capacity opens up.
  • You can also email us directly at [email protected].

Frequently Asked Questions

What happens after I contact ChargeGuard?

Our team will respond to your inquiry and provide information tailored to your fleet's needs. We'll guide you through the next steps to get started with ChargeGuard.

What information should I have ready when I reach out?

Having details about your fleet size, current detention and accessorial charge recovery process, and any specific challenges you face will help us provide the most relevant information.

How does ChargeGuard handle my data?

ChargeGuard is designed to work with data you already have, such as manual timestamps or uploaded documentation. We prioritize data security and privacy in all our processes.

Do I need to change my existing systems to use ChargeGuard?

No -- ChargeGuard works with various data sources today, including manual entry and CSV uploads, regardless of what else your carrier already uses.